Picture shows Neil Howlett from the Community Safety Partnership and David Cross from Medway Council's Trading Stndards Department

Picture shows Neil Howlett from the Community Safety Partnership and David Cross from Medway Council’s Trading Stndards Department

Medway residents are being given help to deal with unwanted ‘cold callers’ who tout for business at the front door.

The council’s Trading Standards service is promoting an initiative which helps people to deal with the high pressure selling tactics.

They have produced free ‘No Cold Calling Homes’ packs containing advice and information, and stickers warning that residents do not buy from door-to-door sales people. These have been funded through the local Community Safety Partnership.

By choosing to prominently display the sticker consumers set up a legal boundary, and if traders then ignore this request they are potentially committing a criminal offence.

Already more than seven thousand packs have been handed out in Gillingham, Rainham, Strood and Rochester.

Although doorstep transactions are n?ot illegal Medways Trading Standards service receives complaints from residents about high-pressure sales tactics. This technique can cause people to make rash purchasing decisions that they later regret.

Councillor Peter Hicks, Medway Council’s Portfolio Holder for Community Safety, said : “This initiative helps put individual residents in control, as they are able to make it very clear by displaying the sticker that cold callers are not welcome.”

“If the cold caller persists the pack also contains a form to record information about traders who ignore the sticker, which could lead to legal action against them.”

“Residents should also remember if they do agree to buy goods or services on the doorstep that cost more than £35 they are entitled to a seven-day cooling off period. Traders must supply written notice of a consumer’s right to cancel any contract made at home. If not the contract is not legally binding.”

To become a ‘no cold calling home’ call Medway Council on 01634 333333 for a free pack.”