health appAn innovative new NHS service is helping to put Medway people more in control of their own health and find the right treatment quickly when they need it.

The web app Health Help Now advises people on the best treatment for different symptoms, and helps them contact the best service for them, whether that is a pharmacy, their GP practice, NHS 111 or many other services.

In the first month since its launch on 13 December 2013, Health Help Now has been used more than 3000 times by more than 2100 people.

Dr Chris Markwick, Urgent Care GP at NHS Medway Clinical Commissioning Group, said: “Health Help Now has useful information and advice for people of every age. By using Health Help Now, people should be able to find the service in Medway or Kent that can help them, whether they are at home or out and about.

“We know that it can be confusing to know where to get help. People who are unsure often just go to A&E, even if they only have a minor injury or ailment.

“Health Help Now can help these people to get the right treatment without having to wait in a busy A&E department.

“That will help them and, by keeping A&E free for those who really need it, it will also help the NHS focus lifesaving care on the most seriously ill and injured patients.” Now, everyone who lives, studies and works in Medway and Kent can have details of local health help at their fingertips, whatever the time and wherever they are.

Health Help Now shows the user where their nearest services, such as GP practices, minor injuries units, dentists, optometrists and pharmacists are. It also suggests support phone lines for mental health worries, and contains a wealth of information on common health conditions, and links to reliable resources.

The web app is available via the website www.healthhelpnow-nhs.net and can be saved to your phone, tablet or computer for easy use. Why not save it so you have it readily to hand when you need it?

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