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PLEASE PASS THIS MESSAGE TO FRIENDS, FAMILY AND NEIGHBOURS

Medway Council has issued a warning about missed parcel delivery cards that could end up costing people hundreds of pounds this Christmas.

Cllr Mike O’Brien, Portfolio Holder for Community Safety and Customer Contact, is highlighting the risks especially as, in the build up to Christmas, many people will have packages ordered for presents due to arrive on doorsteps.

The bogus delivery company is posting calling cards through letter boxes, informing the resident that they tried to deliver a parcel but there was no one to take it.
The name of the company on the card is PDS or Parcel Delivery Service. The card gives a premium rate telephone number for the resident to call to re-arrange another delivery time.

But as soon as the call connects to this number, it is diverted to an automated recording and the resident will be charged £315 for the call. It is thought the company is based in South America.

Cllr O’Brien said: “We advise anyone receiving one of these cards that they should report it on 101 number to the police. Of course they should not call the number because the premium rate will mean their phone bill could be as high as £300 or more. At this time of year when people are ordering gifts online to be delivered to their homes, they could easily fall into this trap if they aren’t aware of the risks.”

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