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potholefrind Medway Council filled nearly 4,000 potholes in the space of just 10 months, new figures show.

The council dealt with 3,904 holes in the road from April 2013 to January 2014 – that’s an incredible 90 a week.

Last week, councillors voted for an extra £450,000 to be spent on potholes over the next 12 months.

More defects have been reported to us in the last couple of years as frost in 2012 and rain in 2013 took its toll on our roads.

Medway Council’s Portfolio Holder for Frontline Services, Cllr Phil Filmer, said: “When weather conditions become more adverse, this causes unavoidable problems on our roads.

“We know potholes are the scourge of motorists and that is why we are putting more money into fixing them.

“The council has a very good track record of dealing and fixing potholes and we intend to maintain this in order to keep Medway moving.”

All roads, designated highway, within Medway are on a continuous rolling program of safety inspections that are 100 per cent up-to-date.

All enquiries received from members of the public about possible defects on the highway are investigated within 10 working days, and normally much quicker.

And an appropriate priority is given – such as ‘emergency’ – if a defect is considered an immediate hazard.

Highway inspectors can do instant repairs using a product called Viafix if they find roads in a dangerous condition.

This means they can make an area safe within two hours, 24 hours a day, 7 days a week, 365 days a year.

Our Customer Contact team received more than 1,100 calls from residents reporting damage to roads and footpaths looked after by Medway Council last year.

Apart from holes in the road, Highway Inspectors are constantly looking for damage to nameplates, signs, fixtures and fittings on the street, and railings. They all have to be maintained.

For the first time, in 2013, Highway Inspectors did a survey for every road and footway they looked at, giving them a red, amber or green rating.

This is now being adopted for annual inspections across the whole highway network and assists the Maintenance Team in compiling their list of roads for larger schemes.

By the end of the year, Highway Inspectors will have walked about 5,000 miles to carry out their safety inspections.

Residents can report potholes online via the website or by contacting Customer First on 01634 333333, texting 07739 657073 or email


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