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Statement from NHS Medway Clinical Commissioning Group and NHS Swale Clinical Commissioning Group

The Care Quality Commission today issued the report of an unannounced inspection into maternity services at Medway Maritime Hospital. While noting examples of good practice and that the staff were dedicated and caring, the inspection found that actions were needed to improve care in all six of the areas inspected. The CQC has issued three warning notices under section 29 of the Health and Social Care Act 2008.

The inspection comes at a time when Medway NHS Foundation Trust continues to be in ‘special measures’ as a result of the findings of the review led by Professor Sir Bruce Keogh’s team, a review that was triggered by poor mortality rates. NHS Medway Clinical Commissioning Group and NHS Swale Clinical Commissioning Group welcome the arrival of the trust’s new Medical Director and new Chief Nurse.

Medway NHS Foundation Trust is regulated by the Care Quality Commission and by Monitor, the two national regulators of foundation trusts. They are the organisations that can impose warnings or undertakings on the trust, as the CQC has done here, to require change.

The CCGs’ role is to commission healthcare that is safe and meets the needs of our population, and to work with providers of healthcare to assure the public on the quality of services. In our response to the Keogh review, we made it clear that it is the responsibility of the trust’s board to ensure that services are safe, that the necessary monitoring is in place to provide that assurance and that any necessary rectification plans are implemented.

We will continue to work with Medway NHS Foundation Trust to improve the quality of care patients receive. NHS Medway Clinical Commissioning Group plans and buys healthcare for the people of Medway.

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PLEASE PASS THIS MESSAGE TO FRIENDS, FAMILY AND NEIGHBOURS

Medway Council has issued a warning about missed parcel delivery cards that could end up costing people hundreds of pounds this Christmas.

Cllr Mike O’Brien, Portfolio Holder for Community Safety and Customer Contact, is highlighting the risks especially as, in the build up to Christmas, many people will have packages ordered for presents due to arrive on doorsteps.

The bogus delivery company is posting calling cards through letter boxes, informing the resident that they tried to deliver a parcel but there was no one to take it.
The name of the company on the card is PDS or Parcel Delivery Service. The card gives a premium rate telephone number for the resident to call to re-arrange another delivery time.

But as soon as the call connects to this number, it is diverted to an automated recording and the resident will be charged £315 for the call. It is thought the company is based in South America.

Cllr O’Brien said: “We advise anyone receiving one of these cards that they should report it on 101 number to the police. Of course they should not call the number because the premium rate will mean their phone bill could be as high as £300 or more. At this time of year when people are ordering gifts online to be delivered to their homes, they could easily fall into this trap if they aren’t aware of the risks.”

Medway residents who own BEKO Fridge Freezers are being urged to check the model numbers after a safety alert from the manufacturer. More

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