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An unannounced inspection by the Care Quality Commission (CQC) has given full marks to the Wisdom Hospice, run by Medway Community Healthcare.

The CQC inspectors assessed the Wisdom Hospice as meeting all five standards for patient quality and safety – respecting and involving people; care and welfare of people; safeguarding people from abuse; supporting workers and assessing and monitoring the quality of service provision.

Each year, the Wisdom Hospice cares for more than 750 people with a life-limiting illness in Medway and Swale by providing inpatient care, out-patient services, a day hospice as well as community and hospital palliative care. Relatives of people using the hospice are also supported with information courses for carers, complementary therapy sessions and bereavement councillors.

The inspection report by the CQC praised the range of activities and complementary therapies available for people, including massage, physiotherapy, sensory treatments as well as arts and crafts.

When asked, patients and their relatives told inspectors that the care and support they or their loved one received at the Wisdom Hospice was outstanding.

A patient in the day hospice told inspectors that hospice staff had arranged for her carer to be trained in massage because it helped manage her symptoms.

One relative added: “My loved one was becoming increasingly distressed but is reassured with family present so staff have ensured that we can stay for as long as we like, including overnight.”

Fiona Stephens, clinical quality director at Medway Community Healthcare, said: “I am delighted that the Care Quality Commission has commended the excellent care our teams provide to patients and their relatives at the Wisdom Hospice.

“It was also wonderful to see recognised the fantastic support patients and relatives told CQC inspectors they receive at the hospice.
“I am proud of the care our teams give to local people both at the hospice and in the community.”

 Patients at the Wisdom Hospice, run by Medway Community Healthcare, are sitting comfortably thanks to a delivery of new specialist chairs.

The fifteen riser recliner chairs have replaced existing chairs in the hospice; with one for each of the beds on the hospice ward.

Each chair includes special functions which allow the person using it to move the seat, back and arms to their preferred position.

Upon delivery, a group of patients and staff enjoyed the opportunity to put the chairs to the test. “The new chairs have been well received and I am assured by our patients and staff that the new chairs are very comfortable,” explained Stephanie Griffiths, modern matron at the Wisdom Hospice.

Stephanie added: “As well as giving extra support, the chairs also give patients greater choice. If they would prefer not to lie in bed or they feel more comfortable sitting upright they can adjust the chair to be in the ideal position for them.”

Martyn Reeves, chief executive at the Friends Of the Wisdom Hospice, said: “The Friends really hope that these new specially designed chairs, in some small way, can add to the high standard of comfort and care that the staff at the hospice offer to their patients. We are very proud to support the Wisdom Hospice.”

The Mayor of Medway, Cllr Vaughan Hewett is embarking on a number of health and fitness challenges in the coming weeks, including a charity abseil, a river swim and a 10km walk along the sea wall.

Taking inspiration from the London 2012 Olympics, the events have been organised to highlight the importance of maintaining a healthy lifestyle while making the most of Medway’s many parks and open spaces. As part of the Healthy Heart campaign, the Mayor has already led an 18-mile cycle around the Heron Trail on the Hoo Peninsula (Sunday, 26 August), and on Saturday, 22 September, the challenge is to go ‘Over the Edge’ at the Mayor’s charity abseil down mhs Homes’ Melville Court in Chatham. More

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